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Our Credentials

So that you can get a better feel about who we are, and build confidence in our company, we've prepared below a listing of our credentials. Utilizing this information, you can "check us out" and confirm for yourself the legitimacy of our company and of your reservations with the various hotels, airlines, and car companies we book for you.

We also encourage you to call us--not only to check out our credibility, but to get the best advice available from our knowledgeable agents, who will help you create a superb visit to our beautiful Islands.

Secure Server - BBB Online Member - Licensed Hawaii Travel Agency - Hawaii Visitors Bureau Member - Verisign Payflow Credit Card Verification - Cruise Line International Association Member - ARC Verified Travel Consultant - How to Verify Your Reservations - Testimonials - The People of Travel Hawaii

All secure internet connections on Travel Hawaii LLC's websites are made via our own secure domain, Secure-Travel.com , which itself is secured with a Network Solutions Site Safe Certificate Your confidential personal and credit card data are protected from interception and tampering between your computer and ours by industry-standard, state-of-the-art Secure Sockets Layer (SSL) encryption technologies.

To verify our secure status, click on the Site Safe symbol to the left.

Travel Hawaii LLC is a member of the Better Business Bureau . We have agreed to meet the BBB's program standards, including the principal of resolving customer disputes through the BBB's dispute resolution processes, which have a proven consumer-friendly track record. The BBB has an online system for checking the track record of its members--just click on the BBB logo to the right to go to their site to check out Travel Hawaii LLC.

You can also call the BBB office in Honolulu at 808-536-6956 to inquire about us.

Click to verify BBB accreditation and to see a BBB report.
State of Hawaii Travel Agency License for Travel Hawaii
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Travel Hawaii LLC is a licensed Travel Agency in the State of Hawaii. Our Travel Agency License number is 5110. You can check on our registration, and find out if there's any outstanding complaints about Travel Hawaii LLC (or any other Hawaii travel agency) by calling the State of Hawaii's Commerce and Consumer Affairs Department at 808-587-3222.

Travel Hawaii LLC's Dun & Bradstreet Number is 93-161-5298, and can be checked via Dun & Bradstreet's web site , though you must register and pay a fee to Dun & Bradstreet to do so.

Travel Hawaii LLC is a proud member of the Hawaii Visitors & Convention Bureau (HVCB)--a private, nonprofit corporation, organized by visitor-industry member companies and associations. At the same time the HVCB is the State of Hawaii's official tourism marketing organization, responsible for creating Hawaii's brand-name image globally and promoting travel to all of the Islands.

HVCB members include airlines, attractions, hotels, car companies, restaurants, retail stores, wholesalers, travel agents and other businesses interested in keeping Hawaii's tourism industry strong. Members pay dues and contribute millions of dollars worth of services in support of the HVCB's marketing mission.

Hawaii Visitors & Convention Bureau logo
For your protection, Travel Hawaii LLC verifies online credit card transactions utilizing the Verisign Payflow system. We also verify, via Verisign Payflow , that the billing address you give us matches that shown by your credit card company, and we normally mail travel documents ONLY to your billing address. During the entire confirmation process, your credit card information is protected by some of the strongest encryption techniques available, via Verisign Payflow and its links with your bank or credit card company.

Travel Hawaii LLC is a member of the Cruise Lines International Association (CLIA), dedicated to the training of cruise-oriented travel agents and the promotion of cruising vacations. An integral part of CLIA's message is the benefit of planning a vacation with a CLIA travel agency. 90 percent of all cruises are booked through travel agencies like Travel Hawaii LLC.

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Travel Hawaii LLC
Travel Hawaii LLC is an ARC Verified Travel Consultant (VTC), having met and continue to maintain the operational standards as described in ARC's Verified Travel Consultant Agreement.
 
About ARC: The Airlines Reporting Corporation (ARC) is the premier provider of financial settlement solutions in the United States, and data and analytical services for the global travel industry. Participants include air and rail carriers, travel agents, corporate travel departments, and industry suppliers.

 

How to Verify Your Reservations
We book your reservations through special discount contracts with a variety of airlines, hotels, car companies, and wholesalers. You can usually confirm your reservations directly with most of these companies by calling them and giving them your individual confirmation numbers, which you can find on your online itinerary, or by asking your Travel Hawaii LLC agent. You can then call the vendors DIRECTLY to confirm your reservations.
Block Space Bookings- Please note that some of our hotel reservations are booked through wholesalers who utilize a "block system" with some hotels. Although the reservations are confirmed and the space is reserved for you, the hotel does not learn the actual names of the guests until a few days before their arrival. In these cases, you cannot directly confirm your reservations except near your actual travel date.


 
Once we book your reservations, you can confirm your airline reservations immediately by calling the airlines direct. For car reservations, you should have your reservation number immediately and you can call the car rental company directly to confirm. For hotel reservations, there is usually a 1-2 day delay until their computer systems are updated with your reservation information.


Our strongest recommendation:
Satisfied Customers!
We've been dubbed "No Ka Oi" by many of our happy clients, which means "The Best" in Hawaiian.
Read what they have to say here , on our testimonials page .

Travel Hawaii LLC:
Real people dedicated to making your vacation or honeymoon the best!

Travel Hawaii LLC consists of a great group of interesting individuals who live, work, and play in Hawaii. We love the beautiful islands we live on, and we love sharing them with our guests.


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We're IN Hawaii and we KNOW Hawaii vacations best!
Hawaii's Leading Internet Vacation Booking Service. Discount Travel Specialist for over 20 years in Hawaii.

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Our Credentials  •  Why Book With Us?
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Hawaii Hotel Info Database
Guest Internet Access at Hawaii Hotels
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Press Page: News Releases and More

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Travel Hawaii
US/Canada Toll-Free: 888-373-2422
Phone: (808) 737-7726
FAX: (808) 356-0416

Open Monday-Friday 7:30AM-8:00PM, Saturday 8:30AM-12:00N
Closed Sundays and Major Holidays
We will be closing at 12N Hawaii Time on Christmas Eve, Dec 24, 2009.

email: sales@Travel-Hawaii.com
PO Box 297
Kailua, HI 96734 USA

 
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