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Resort Fees at Hawaii Hotels
About 15 of Hawaii's hotels--mainly higher end resorts--charge mandatory daily "Resort Fees" that are added to your bill upon checkout. These fees can cause "checkout sticker shock" if you don't include them in your trip cost calculations, so we've included a handy compendium below of which Hawaii resorts charge Resort Fees, how much they charge, and what you get in return.
 
Here at Travel Hawaii, we're not big fans of Resort Fees because we want to be able to sell our clients fully prepaid Hawaii hotel stays. Finding out at checkout that a hotel charges a hefty Resort Fee could certainly irk some travelers. So to help you make informed buying decisions, all of our hotel web pages specify when a hotel has a Resort Fee, how much it is, and what you get in return.
 
On the other hand, many Resort Fees appear to provide great value--as long as what they provide is something you'd normally use. Check out the table below. The variety of things you receive in exchange for paying your Resort Fee can be quite impressive.
 
Blog about Resort Fees at Hawaii Hotels Further Down on This Page
 
Resort Fees at Hawaii Hotels
(Per Room Per Day, not including 4.17% State Tax unless otherwise noted)
What the Resort Fee ProvidesMandatory
or Optional
Amount
Aston Kauai Beach at Makaiwa      Kauai

Daily parking (self and valet), unlimited toll-free and local calls, daily use of exercise facility, 15 percent off selected treatments at Pua Spa, incoming/outgoing domestic faxes from the front desk, coffee or hot tea coupon from the hotel's Coffee Kiosk, in-room high-speed internet access, use of in-room safe, coffee packs in-room, daily newspaper (Mon. - Sat.), rollaway extra bedding, Kids 12 and under eat free at the Voyager Grille.
mandatory$12.00
per night
Aston Maui Kaanapali Villas      Maui

Daily parking - one vehicle per room; unlimited local phone calls & long distance access charge; daily use of fitness center, special discount rates at the day spa, wireless internet access (with use of own laptop).
mandatory$13.00
per night
Castle Hali'i Kai At Waikoloa      Big Island

Entry Gate Electronic Key Card (access to the resort premises and Ocean Club); Two Welcome Drink Coupons (redeemable at the Ocean Club Restaurant); Two 20 percent off Restaurant Coupons; Parking Permit.
mandatory$30.00
per stay
Grand Hyatt Kauai Resort & Spa      Kauai

Unlimited local & 800 number phone calls, Self and Valet Parking, Incoming Faxes, One-Hour Court Time per day at the Tennis Garden, Daily Fitness Access for Two People at the ANARA Spa (Lockers, steam, Jacuzzi, pool and sauna are not included), Wellness classes, Garden Island newspaper, 10% off selected merchandise at ANARA Spa, 10% off selected merchandise at the Tennis Center, 10% off Business Center Internet Access, 10% off selected merchandise at Captain Andy's Lagoon side hut.
mandatory$18.00
per night
Grand Wailea Resort      Maui

Floral lei greeting and Mai Tai punch (non-alcoholic) upon arrival, unlimited local, toll-free, and credit card calls, high-speed Internet access in all guestrooms, coffee & tea in guest rooms, nightly turndown service, unlimited use of Spa Grande's cardiovascular and strength training facilities, participation in Sunrise Power Walks and Yoga classes, admission to twice-daily scuba clinics and water aerobics, participation in scheduled Garden and Art tours featuring the works of Botero, Leger, Picasso and Warhol, use of self parking facilities, shuttle service to scheduled stops throughout the Wailea area, and use of the water features to include water slides, water elevator, whirlpools, and rope swing.
mandatory$25.00
per night
Hali'i Kai At Waikoloa      Big Island

Electronic key cards for access to the property and Ocean Club facilities; Two Welcome Drink Coupons; Two 20% off Restaurant coupons
mandatory$30.00
per stay
Hilton Kauai Beach Resort      Kauai

Access to the Fitness Center, resort parking, wireless Internet connection in lobby area only, nightly poolside entertainment, manager's cocktail hour.
mandatory$12.95
per night
Honua Kai Resort & Spa      Maui

Daily Parking, Unlimited Internet Access, In Room Safe, Access to the Fitness Center, Free Local and Toll Free Calls, Suite Starter Kit(laundry detergent, dishwasher detergent, bounce, sponge, liquid soap, dish towel and wash cloth, condiment and coffee).
$25.00
per night
Hotel Wailea Resort & Spa      Maui

Daily continental breakfast for all guests; valet or self parking; weekly managers reception; shuttle service to beach, shops, golf, & restaurants in Wailea; access to Hotel Wailea Spa; business center; fitness center and signing privileges at Grand Wailea.
mandatory$20.00
per night
Hyatt Regency Maui Resort & Spa      Maui

Free self parking, in-room coffee & tea, in-room safe, access to 800, 888 and local telephone calls, daily admission for 2 to the fitness portion of the new oceanfront Spa Moana, daily newspapers, and one hour per day of tennis court time.
mandatory$15.00
per night
Imperial of Waikiki      Oahu

Access to Kalia Spa Facility, Unlimited DVD's (one at a time), unlimited local/toll free calls and use of in room safes.
mandatory$6.00
per night
Kamaole Sands Resort Maui      Maui

Free parking, daily newspaper, coffee, and free local and 800 number calls.
mandatory$15.62
per night
Kapalua Villas and Homes      Maui

Unlimited Free High-speed Internet Access; Wireless Internet Access; Access to The Ritz-Carlton pool are and use of towel service; Complimentary use of Tennis Garden facilities; Complimentary resort-wide shuttle service (6AM to 10PM); Use of in-villa safe; Daily In-villa coffee service; Incoming FAX service; Daily newspaper delivery (M-F); Welcome Amenity upon arrival; Free Self-parking; Unlimited local and long distance calling; Unlimited International calling (40+ countries); Exclusive Access to Kapalua Spa & Fitness Facility; Resort-wide charging privileges; Airline boarding pass kiosk in Reception Center; Kapalua Adventure Center.
mandatory$25.00
per night
Koa Kea Hotel & Resort at Poipu Beach      Kauai

In-room Internet access, use of fitness center, valet parking.
mandatory$15.00
per night
Makena Beach and Golf Resort      Maui

The Maui Prince charges a mandatory Resort Fee of $15 per night per room that is in addition to our rates and that will be automatically added to your bill by the hotel. The Resort Fee provides the following: self parking; free local and toll free calls; Kona coffee and tea replenished daily; two bottles of water in guest room replenished daily; shuttle service to Makena and Wailea Resort areas; access to Ho'ohana Fitness Center; boarding pass printout.
mandatory$15.00
per night
Ritz Carlton Kapalua      Maui

Wireless high-speed internet access, local telephone calls, toll-free telephone access, discounted golf fees and preferred tee times, Resort shuttle services (Kapalua Resort & West Maui Kapalua Airport only), use of our 24-hour fitness center, Aloha Friday festivities and cultural history tours, arts & crafts, self-parking, resort charging privileges at select shops and restaurants, and in-room coffee.
mandatory$20.00
per night
Royal Lahaina Resort      Maui

Daily parking (normally $7/day), safe in room (normally $3.75/day), coffee and tea in room (normally $3/day), local and 800 access calls (normally $1 each), and two complimentary Mai Tais at Don the Beachcomber.
optional$16.00
per night
Sheraton Kauai Resort      Kauai

Internet access in guest rooms; Mai Tai Reception with Hawaiian Entertainment; Use of Tennis Courts; Toll free and credit card access telephone calls; Local on-island telephone calls; Cultural arts and crafts; Guest news library with internet and e-mail access; Self parking; Weekly movie venue; Discount on selected beach activities; Oceanfront Yoga three mornings a week; Access to the Oceanfront Fitness Center.
mandatory$17.00
per night
Sheraton Maui Resort & Spa      Maui

Unlimited use of In-Room Hi-Speed Internet; Free Wireless Internet access in Public Areas, including Lobby and Pool Bar; First Night Valet Parking, and Daily Self Parking thereafter; Unlimited local (on island) telephone calls; Starwood Maui scheduled shuttle service to Westin Maui Resort and Spa, Westin Kaanapali Ocean Resort Villas, and historic Lahaina town; Kaanapali Resort scheduled shuttle service to Kaanapali resort hotels, and The Fairway shops at Kaanapali; Yoga and Pilates Classes; Daily Cultural Activities, Lessons, and Entertainment; Children under 12 eat free from Keiki Menu at Kekaa Terrace with Paying Adult.
mandatory$25.00
per night
Turtle Bay Resort & Ocean Villas      Oahu

Local calls, 800 number calls, parking, self-service guest room coffee and tea, daily newspaper Mon-Fri, one hour snorkel equipment rental per day, one hour tennis time and equipment per day, in-room safe, and use of fitness center.
mandatory$25.00
per night
Waikoloa Beach Marriott Resort & Spa      Big Island

Daily self parking; Unlimited in-room high speed Internet access; Daily half-day snorkel rental for two; Free local, inter-island, toll free connect and long distance calls to the U.S. and Canada.
mandatory$20.00
per night
Wailea Beach Marriott Resort & Spa      Maui

Unlimited U.S. Domestic Long Distance Phone Calls; Unlimited Local Phone Calls; Outgoing Domestic; U.S. Fax Service (up to 20 pages); Daily Self-Parking; 1-Liter Bottle of Water per day (in-room); 500 Marriott Reward Points per stay; 15% discount on Laundry and Dry Cleaning Services; Grandes' Gems - 10% discount on jewelry purchases (excluding special events) and complimentary jewelry cleaning between the hours of 3pm-5pm daily; Mandara Spa - 10% discount on 50-minute service and complimentary spa gift; Mala Wailea Restaurant - 20% discount in Restaurant, Dinner only (excludes lounge dining, Pre Fixed Menu, early bird specials and alcoholic beverages); Maluhia Pool - 20% discount on full Cabana and Casabella rentals; Pool Side Concierge & Activities - 20% off any scuba lesson or ocean dive and 20% off paddle board rental; Two Welcome Mai Tai drinks per stay at Kumu Bar & Grill OR Two Cups of Starbucks Coffee per stay at Lauhala Hut; *Services are subject to change at the hotel's discretion.
mandatory$25.00
per night
Westin Maui Resort & Spa      Maui

Admission to the Westin Spa and Fitness Center; in-room Starwood Turbonet high speed internet service; self parking; shuttle service to Kapalua West Maui Airport upon availability; shuttle service to Kaanapali golf and tennis facilities and nearby sister properties Sheraton Maui Resort and Westin Kaanapali Ocean Resort Villas; Westin Maui heavenly logo gift bag in room; 2 bottles of spring water in room replenished daily as necessary; outdoor portrait sitting and free 4 X 6 color photograph through West Maui Photography; cultural activities; unlimited local calls up to 60 minutes per call.
mandatory$25.00
per night

 

Comments
1 Response to Resort Fees at Hawaii Hotels & Resorts
On Jul 28, 2009 at 11:06A K T said
What you do not include in this list is whether these resort fees are PER ROOM or PER PERSON. Often they are per person, which leads to even greater checkout sticker shock. These services that you get for the resort fee are are things the hotel provides anyway, and they just list them as being what the fee covers in a lame attempt to justify the fee. If the fees are mandatory, any sane person would just say they should be included in the room rate, but the hotels just want to make their rates look lower than they really are.
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