HONOLULU, Hawaii - Jan. 8, 2008 (SEND2PRESS NEWSWIRE) -- According to Travel Hawaii LLC (Travel-Hawaii.com), a leading Hawaii Internet booking service, guests at Hawaii hotels can enjoy free high-speed internet access in their rooms, or they can pay up to $20/day. Different Hawaii hotels have wildly varying charges for this new "must have" amenity. In Waikiki, for example, guests staying at Starwood's Moana Surfrider ( Moana Surfrider, A Westin Resort ) must pay $13/day for Internet Access, while next door at the Outrigger Waikiki on the Beach ( Outrigger Waikiki on the Beach ), high speed Internet access is free for all guests. Over on Kauai, about half the hotels have free high-speed Internet access, while others charge between $10 and $15/day. "This wide variation in pricing reflects two things," said John Lindelow, Travel Hawaii's owner. "First, the advent of the Internet has created a strong demand for continued Internet access, even when people are on vacation. It's as essential as phone service or maid service. Guests feel that they MUST stay connected. Second, the situation has exposed the confusion within the Hawaii hotel industry as to how to handle charging for their services, like bottled water, phone calls or internet access. The hotels can't decide whether to bundle such things into their room charge, charge a resort fee, or charge by itemizing everything the client gets." Perhaps the most egregious example of Hawaii hotels nickel and diming their clients is at those hotels that charge guests for in-room Internet access and also charge a hefty, mandatory "Resort Fee." For example, the To empower their clients with critical information, Travel Hawaii maintains a database of Internet Access fees at Hawaii hotels at Travel-Hawaii.com/hawaii_hotels_internet_access.html . Included for each hotel is information on the cost of Internet Access in the rooms, in the business center, and elsewhere in the hotel. In addition, each hotel's web page contains a full description of costs and policies for Internet Access at the hotel. "Another layer of this puzzle that we're documenting is the wired versus wireless Internet, particularly in rooms," said Lindelow. "So many people are traveling with laptops, iPhones, and other wireless devices, and they want wireless access. So our database includes that distinction when we know it." Increasing numbers of hotels offer wireless Internet access throughout their hotel, and some charge differentially for wired versus wireless access. |
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Oahu - The Heart of Hawaii
Maui - The Magic Isle
Kauai - The Island of Discovery
Big Island - Hawaii's Island of Adventure
Molokai - Hawaiian by Nature
Lanai - Hawaii's Most Enticing Island
What is the Weather Really Like in Hawaii?
Kayaking the North Coast of Molokai
Diving with Hawaii's Sea Turtles
Pacific Aviation Museum
Aloha Festival
What to Do in Hawaii
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